Reviews

5

Moving is always stressful. Moving during a quarantine is added stress. Owner contacted me quickly and was flexible when day had to be changed.
3 guys and a truck showed up early and moved various items from 2 small storage units. We then had to stop at my old residence to get patio chair and more items before going to new place. My main concern was a heavy glass table and piano- which was a relief to see moved safely.
I wasn’t clear that this was a cash transaction so I had some scrambling as end bill was almost double the estimate I was given. Not sure why- workers were a little slow but everything got done as I requested and I believe all in good condition.
I did not like the pressure to write a review as they were leaving. Actually asked me to go online while they were standing there. I said no. I’m a 60 year old woman that did a move on my own and it was a long day. I promised a review- on my time when I can digest the move.
Overall, movers on time, polite, and did all I asked. I was pleased they set up my new adjustable bed in record time which allowed me to sleep in a bed that night. No small thing after moving.

5

We have used this company twice now. We temporarily moved into an apartment before moving into a home. Each time they moved us in about 4 hours. 2 bedrooms and 2 bathrooms moved in 4 hours! It is incredible how fast they work!
I always expect things to get damaged in moves and absolutely nothing was damaged. I couldn’t believe it! They wrapped everything very nicely and effectively!
They were also very friendly. As they were wrapping they would have conversations with us and it was just so nice, especially during Covid.
Sam, Reno, and Taras did an amazing job and I would definitely recommend them to anyone looking to move soon! They took the stress out of moving!

5

I would definitely recommend them for a move. They were a great crew of 7. They were on time, they were very professional, and got everything packed and moved. It was a super long day, but they never lost their energy and worked hard to the very finish. The estimate they gave was accurate so you knew what to expect. During this COVID-19 pandemic, they wore masks to ensure our safety. I would use them again in the future.

5

Great experience today with Diamond Movers. Estimate was for a start time between 8-10am and approximately 4-6 hours move time. These guys are EFFICIENT. We started at 8:40am, they had our two bedroom two bath place loaded in no time. Even boxed a few things for us we hadn’t gotten to yet. We were all done in 4-1/2 hours total, no extra surprise fees. One reason I picked these guys is they were the only ones to give me a written quote, which they adjusted based on my inventory list so I would know what to expect. Came in right at the lower end of the quote. These guys were fast, but also took care to wrap everything with blankets and plastic. Thanks to Tom, Ilon, and Eddie for a painless move!

5

Very professional company. Showed up ontime and all costs wete k own from the start. Not low cost but quality work.

4

First, there was the estimate, which turned out to be about half of what I was charged. According to one of the workers, this is an ongoing problem with the management there. They routinely underestimate the amount of time for the move. The workers were working hard and fast, but it takes time to move an entire household. Secondly, these movers speak Russian primarily, which was somewhat fun because I speak some Russian. Unfortunately, however, several of them apparently don’t understand or read any English, which caused some problems. As one example, I had several open boxes of items that I had planned to take to the new home myself because they are items that I need and use every day. I asked the workers to leave these open boxes and just move the closed boxes. One of them didn’t understand me, and I stepped away to do some other things. When I came back, my open boxes were gone. I started to panic, as I had about 140 boxes of items. I expressed concern, and the worker brought 2 of them back. Unfortunately, another one that I really need didn’t make it back, and I still can’t find it. Additionally, I had marked the boxes so they could go to the correct room. Unfortunately, because some of them don’t read English, the box marked “Master BR: Shoes” wound up in my kitchen. Boxes marked “Shed” wound up everywhere…In my bedroom, the kitchen, living room, etc. Last, they inadvertently packed boxes in the truck without first pulling out the wardrobe boxes. Just prior to leaving the house, they had me do a walk-through. My walk-in closet was still full of items…boxes and, of course, clothing. They explained that they couldn’t get to the wardrobe boxes and asked me to take my clothes in my car. I had to decline because my car had all my musical instruments and 2 of the boxes with important items and was full. They then rigged a hanging system with the dollys, which worked pretty well. Unfortunately, when we got to the next house, they squeezed all my walk-in clothing in one small closet, when they could have used a second closet. Clothing was falling off the hangers, and they just threw those clothes up on a shelf. It took me 2 days to sort through the mess in my closet. When they left, they left a mountain of plastic wrap, and forgot to take the plastic wrap off of the dining room chairs. When I complained about that, they did return to remove it. Also, prior to moving, one of the doors on my hutch was broken. Now two of the doors on my hutch are broken, so one was broken in the move. Kevin was great, and Tim was fine. So…be careful with the cost. If you are moving from a 3 BR home, the move will probably take 6 hours, rather than the 3 they will estimate. Make sure that the one or two who speak fairly fluent English understand all your directions, and have them put your clothing in the wardrobe boxes first.
I’m updating my review from 2 stars to 4, as the owner of the company, Almas, has agreed to refund me for some of the difference between the estimate and the final charges. That does help.

5

We booked them to move out of our 2 BR apartment. Three guys came out and immediately got to work wrapping all of our large pieces of furniture. They do a great job of wrapping items, so everything is protected during the move. They were super efficient, and there was no idle time. The booking process was efficient – I just used their online portal to tell them what kind of inventory I had, and they gave me a quote based off of that. The guys showed up on time, and finished under the quoted time. Big thanks to Tom, Ilon, and Tim. Would recommend.

5

Professional service, thoughtful, extremely careful and had great communication. Thank you again!

5

Diamond fellas worked super hard to save time! They tried everything to meet my demanding requests and were always polite. We had some laughs!
A painful process was doable thanks to Kenny and his crew!

5

I found Diamond movers here on Yelp. Allow me to add another 5 star review for their moving services. They showed up on time, kept their masks on the entire time (which makes working even more difficult). I was impressed how the three movers worked so well together, moving my belongings efficiently but also with care. My move start to finish, boxes and furniture, was completed in five hours, very close to the estimate. I also like their reservation system and paying a deposit. There was never a worry that they may not show up. With text alerts, you know the moment they are arriving. Lastly, the movers were kind and upbeat, true professionals.
I would recommend Diamond movers to anyone making a move; they are the best!

4

Movers did a good job moving our items 2x. Why I gave a low score is because of how pushy they are with leaving a tip. Like he demanded at least 25%. I was definitely put on the spot and it did NOT leave a good taste in my mouth. I read online later that tipping movers is not that much is not expected.

5

I used this company back in March for my move from Mission Valley to Del Mar
Service was amazing , arrived on time , extremely professional !!
Defiantly recommend !!!

5

Thank you Tim, Gregory and Eric for the awesome job you did moving us! We HIGHLY recommend using Diamond Movers. This team started working the minute they walked in the door and didn’t stop until the last piece of furniture was unwrapped at the new place. We were amazed at the care they took with every piece of furniture. We will definitely be recommending Diamond Movers to friends and family! Thank you again!

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